Return Policy
Return Policy
At AUREVON, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
- Opened supplement products (for health and safety reasons)
- Items marked as final sale
- Gift cards
How to Initiate a Return
To start a return, please contact us at hello@aurevonnutrition.com with your order number and reason for return. We will provide you with instructions on how to send your item back.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 7 days of receiving your order.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Contact Us
If you have any questions about our return policy, please contact us at hello@aurevonnutrition.com.